Global People Data & Technology Specialist

Projects & Transformation

• Drive global HRIS implementations and transformation initiatives to standardize and globalize People & Culture processes, streamline operations across regions, and deliver an integrated, seamless employee experience through connected systems, data, and workflows.
• Conduct user acceptance testing, quality assurance, issue tracking, and post-launch validation activities.
• Support change readiness activities by preparing training materials, user guides, communications, and rollout support resources.
• Identify practical opportunities to improve system processes, user experience, and operational efficiency based on day-to-day platform use.

System Administration & Optimization

• Administer, configure, and maintain global HR technology platforms, including HRIS, learning, performance management, and compensation systems.
• Monitor system performance, data accuracy, and user access to support reliable day-to-day platform operations.
• Fix system issues, identify root causes, and coordinate resolution with vendors, IT, or internal collaborators as needed.
• Support system updates, releases, testing, and configuration changes to improve functionality, efficiency, and user experience.
• Maintain system documentation, including configuration details, process guides, testing records, and user support materials.

Integration & Data Management

• Support the administration, monitoring, and maintenance of integrations across HR technology platforms.
• Review integration outputs and data feeds to help identify errors, gaps, or inconsistencies between connected systems.
• Perform routine data audits, cleansing, and validation to support accurate and reliable P&C data.
• Assist with testing data flows, system updates, and integration changes in partnership with IT, vendors, and data teams.
• Maintain documentation for integration processes, data mappings, audit results, and recurring data management activities.

Reporting & Analytics

• Prepare, maintain, and distribute recurring P&C reports and dashboards covering important information such as hiring, performance, learning, total rewards, and DEI.
• Respond to routine and ad hoc reporting requests by gathering requirements, pulling data, and presenting information in a clear and usable format.
• Review report outputs for accuracy, completeness, and consistency before distribution.
• Support monthly, quarterly, and annual reporting cycles, including data pulls, validation, formatting, and follow-up corrections.
• Assist with dashboard updates, report enhancements, and basic process improvements to improve reporting efficiency and user experience.

Stakeholder & Vendor Management

• Serve as a day-to-day point of contact for HR technology questions from P&C team members and employees.
• Coordinate with vendors to track system issues, follow up on support tickets, and assist with enhancement requests.
• Partner with IT, Security, and Data teams to support system access, compliance, security, and operational requirements.
• Assist with vendor evaluations by gathering information, documenting requirements, and supporting comparison of available options.
• Communicate system updates, changes, and support resources to collaborators to help promote effective system use.

Skills

Technical Skills

• Hands-on experience administering and supporting multiple HR technology platforms, such as Workday, Oracle HCM, Docebo, SuccessFactors, Team Tailor, or similar systems.
• Working knowledge of HR system configuration, user access, security roles, workflows, testing, and routine system maintenance.
• Strong Excel skills, including data cleanup, validation, manipulation, reconciliation, and basic analysis.
• Understanding of HR data structures, data quality, integrations, and data flow between connected systems.
• Experience creating, maintaining, and validating reports and dashboards using HR systems or business intelligence tools.