Burnside Visual Merchandising Manager
Powell's Books
- Location
- Portland, OR
- Posted
- August 27, 2026
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Role overview
Powell's Books is seeking a Visual Merchandising Manager for its Burnside store, focusing on non-book items. This role is one of two Visual Merchandising Managers at the Burnside location, with this position specifically overseeing gifts and other non-book merchandise. The manager will be responsible for planning and executing merchandising strategies to drive sales and customer engagement, while also contributing to overall store operations as part of the Manager on Duty team.
The Burnside Visual Merchandising Manager (BVMM) leads the execution of Powell’s merchandising strategies in the flagship City of Books location, with a focus on gifts. They manage floor sets, specialty displays, and in-store signage, providing data-driven insights to inform merchandising decisions. The BVMM models and upholds a customer-first mentality, ensuring that merchandising execution enhances the shopping experience and drives business objectives. This role supervises the Visual Merchandising Specialist (VMS) team for gifts, ensuring alignment with corporate merchandising strategies and maintaining operational excellence. The BVMM partners closely with store leadership, buying teams, marketing, and merchandising leadership to implement seasonal campaigns and cross-merchandising initiatives. The BVMM also spends time on the retail floor as a Manager on Duty and supports overall store operations.
Responsibilities
- Manages, coaches, and mentors the VMS team, providing training, support, and in-the-moment feedback to drive excellence in execution.
- Oversees day-to-day VMS workflow, assigning projects and setting priorities according to the needs of the business.
- Ensures that all floor and visual displays are implemented effectively, aligning with corporate standards and seasonal initiatives.
- Collaborates with store management and leadership to direct workflow and adjust priorities based on store needs and customer engagement.
- Updates daily schedule as needed.
- Works closely with the Store Manager, Sales and Marketing Department on project-specific calendars, signage, promotions, and projects, ensuring timely execution and implementation.
- Oversees photography of work done by VMS team to capture all FOS and new display sets, archiving images to document merchandising strategies and execution.
- Ensures the customer-first mindset is embedded in all merchandising initiatives, optimizing displays to enhance the shopping experience.
- Partners with Store Manager, Sales and Buying Teams to provide feedback on display effectiveness, ensuring that merchandising efforts support sales and inventory flow.
- Monitors sales performance related to merchandising efforts, analyzing data and sharing insights with key stakeholders to refine strategies.
- Acts as a liaison between the VMS team and corporate leadership, ensuring smooth execution of company-wide initiatives.
- Identifies opportunities for process improvements and recommends solutions to enhance merchandising efficiency and execution.
- Demonstrates leadership in implementing new systems and procedures to elevate merchandising execution and store presentation.
- Instructs and directs employees in contributing to display work.
- Supports and demonstrates a culture of passionate bookselling including active engagement with customers, handselling, merchandising, and making recommendations via staff picks, shelf talkers, etc.
- Holds staff accountable to Powell’s Customer Service and Merchandising Guidelines.
- Leads, trains, and mentors teams.
- Effectively prioritizes multiple projects and seasonal transitions.
- Initiates and follows through with in-the-moment and problem-solving conversations, performance management and progressive discipline as needed.
- Conducts performance evaluations.
- Performs Manager on Duty functions including, but not limited to, supervision of all sales floor activity; resolution of the full spectrum of customer service calls; coordinates coverage; represents the company to customers, vendors, and media; opens and closes the building; takes responsibility in emergencies; responds to safety and security issues and facilities problems.
- Other duties as assigned.
Compensation and Benefits
- Pay: $23.08 per hour, or more, depending on experience.
- Generous healthcare plan (medical, vision, and dental)
- 401(k) savings plan
- Education benefit
- Childcare subsidy
- Substantial employee discount that is also available to your significant other, children, parents, and siblings
- Book borrowing privileges
Requirements
and Qualifications
- 3+ years demonstrated experience in visual merchandising and/or display coordination preferred.
- Experience supervising, leading, and training employees (retail management and/or bookstore management preferred) or demonstrated leadership skills at Powell’s.
- Strong organizational and time management skills.
- Excellent customer service skills.
- Demonstrated ability to make important decisions independently.
- Proficiency in retail operations, inventory management, and merchandising software/tools.
- Strong analytical and proactive problem-solving skills with the ability to interpret sales data and merchandising performance metrics.
- Excellent written and verbal communication skills.
- Demonstrated conflict management and resolution skills.
- Demonstrated teamwork, team building, and interpersonal skills.
- Superior initiative, follow-through, and accountability, ensuring high standards in execution.
- Absolute ability to maintain confidential information.
- Love of books and reading.
- Physical Requirements – V.
Application Information
- Please include a cover letter with a brief description of relevant skills and experience and the reason why you’re interested in the position.
- Closing Date: Sunday, September 6th, 2026
Additional Information
- Schedule: The regular schedule is to be determined, but will include weekends, and have opening shifts starting as early as 6am.
- Position Title: Burnside Visual Merchandising Manager
- Location: Burnside
- Group: X5-B
- Date: 8/2026